Viki

OUR TEAM

Client Care Specialist

She/Her

What are your top skills as a client care specialist?

I really love people and have a super power of making them smile and bringing up the vibes of a room.

What kind of approach do you take with clients?

I like to let clients set their comfort level by reading their body language, listening to their stories and holding space.

How would a friend describe you?

Life of a party and always down for an adventure.

What drew you to this profession?

I will circle back to people. I love being able to create meaningful relationships with clients and making them feel at ease.

What lights you up about the work you do?

Helping people. May it be by booking appointments, being an ear to listen to their tales, or just helping with a tech question.

What motivates you in patient care?

I think this world has enough things trying to make it more difficult and give people reasons to feel negatively. I am trying to do my part to counteract those vibes. We only have so many days on this wonderful blueberry and I wanna find a fun adventure in each one. (even if the adventure is going grocery shopping) lol

Can you share some highlights in your background or training?

13 years of theatre kinda helped me hone my people skills not to mention some improv classes. I also worked in customer facing roles for over two decades.

What's something people might not expect about you?

Well I am a practicing energy centred witch… not like hexes, or love spells kinda stuff, but more meditative and growth based spells. I make oils and balms intention candles and spell candles, and every full moon i make a batch of tea lights that one day I hope to put in a makers market. My craft is one that I carve out for myself and I am in a constant state of learning and growth as it evolves with me.

Where can we find you when you're not at the clinic?

By the pool, camping, or board and video gaming, and walks in nature.

What are your non-negotiable heath/wellness practices or rituals?

I have been introducing practices that align with the equinoxes and solstices. Self care is something I’m learning to make a priority. I try to go on a walk with the trees or, thanks to the beauty of this city, the ocean at least a couple times a week. Camping is a big seasonal grounding I take part in spring and fall.

Additional Credentials

I enjoy a good parent joke (they aren’t just for dads anymore) lol. So feel free to come to your appointment with one at the ready for me!